Shipping Policy
Last updated: June 2026
Krompods is operated by CB Media Solution LLC (EIN: 98-1837239), 5830 E 2nd St Ste 7000 21993, Casper, WY 82609, United States. Questions: contact@krompods.com
Where we ship
Krompods currently ships within Australia only. International shipping coming soon.
Processing time
Orders are processed within 1 to 2 business days. Orders placed on weekends or public holidays are processed the next business day.
Shipping options
Standard Shipping — Free Estimated delivery: 3 to 5 business days. Includes full tracking. A tracking link will be sent to your email once your order has shipped.
Express Shipping — AUD $4.99 Estimated delivery: 2 to 3 business days. Includes full tracking. A tracking link will be sent to your email once your order has shipped.
Tracking
All orders include tracking. You'll receive an email with your tracking link as soon as your order is dispatched. If you haven't received your tracking info within 3 business days of ordering, contact us at contact@krompods.com
Delays
Delivery times are estimates and may vary during peak periods. Krompods is not responsible for delays caused by the carrier once the order has been dispatched.
Lost or missing orders
If your order hasn't arrived within 14 business days of dispatch, contact us at contact@krompods.com and we'll investigate immediately.
